can;t print to make copies bu can print from computer my ew printer is 8130

[irene-34209_]

maybe it the internet.   do i need internet for a printer????

[Dragon-Fur]

@irene-34209_ 

Welcome to the HP English Community --

If I understand what you are asking, the following answers the question...

No, in general, you do not need Internet to use a printer.

Exceptions

You do need the printer connected to the Internet to access the full range of features and services available to the printer.

True - Connecting the printer to the Internet with Web Services does allow the printer and the apps and software to access features not available on your local network.

IF, on your printer, you have enabled the HP+ service contract AND / OR if you have subscribed to Instant Ink, you must have the printer connected to the Internet.

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At the least...

You should, if possible, connect the printer to your home or office network to make it possible to use tools that require a local network connection.  For example, HP Smart (Windows / Mobile) works in a network environment.

Ethernet is generally the most stable.

Also available on this printer:  standard Wireless and Wi-Di Direct

Connectivity (facet)	Apple AirPrint™; Ethernet networking; USB; Wireless (Wi-Fi®); Wireless direct printing; Fax
Connectivity, Std	1 Ethernet; 1 Hi-Speed USB 2.0 (device); 1 Hi-Speed USB 2.0 (host); 1 Wi-Fi 802.11 a/b/g/n/ac (dual band); 2 RJ-11 Fax/Modem port/phone line

Information here:   User Guide - HP OfficeJet Pro 8120e - HP OfficeJet Pro 8130e Series

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Next,

COPY is a function of the printer when used at the touchscreen Printer Control Panel.

Although the options for COPY vary by printer model, what you can on your printer do is available using the touchscreen Printer Control Panel or in the Embedded Web Server (EWS).

Control Panel	2.7" (6.86 cm) touchscreen control panel with CGD (color graphic display); 3 buttons: (home, help, back)
Copier Reduce/enlarge	25 to 400%
Copier Settings	Number of Copies; Sided; Lighter/Darker; Resize; Quality; Paper Size; Paper Type; Collate

COPY might also be found in (for example) HP Smart - Mobile - main menu as a function of your Mobile device camera.

Resolve copy problems with HP printers

Example - EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Copy > Default Copy Options

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Cannot use HP Smart?

Do not have a home network?

Connect the printer to your computer (or Mobile device) using Wi-Fi Direct.

Wi-Fi Direct uses the printer's own wireless radio to connect to your computer / mobile device.

Wi-Fi Direct is explained in your printer's user manual and here:

HP printer setup (Wi-Fi Direct)

IMPORTANT

Wi-Fi Direct cannot be used to connect the printer to the Internet.

If, for example, you have enabled the HP+ service contract AND / OR you have subscribed to Instant Ink, the simple Wi-Fi Direct connection will not be enough -- Instead, the printer requires a full wireless / network connection PLUS you need the printer connected to the Internet (Web Services).

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Next,

If you have a computer running a supported Operating System / version,

(For example, Windows)

If you have not done so,

Install the Full Feature Software / full driver printer software

Details

====================================

Printer Software

If you have not yet done so, install the Full Feature Software / full driver printer software.

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.

NOTES:  

HP Scan is not installed if the printer does not support Scan.

The Printer Assistant is not installed if the type of full driver software does not support it.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.

No Sign-in required to use full driver printer software.

Reinstalling?

• Uninstall existing full driver printer software from Programs and Features.
• If your printer includes a separate "help" in Programs and Features, uninstall that, too.
• Restart the computer and log in.
• If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

>>> Full Feature Software - Web Pack Installation Webpage - Information - Download / Save / (then) Install <<<

HP OfficeJet Pro 8130 series EasyStart Printer Setup Software - Offline Use Only 

In general, the web pack should load -

Download package > Save > Right-Click on the installation Package > Run as Administrator

If / When asked, opt for the Full Driver / Full Software to be installed.

Using USB?  (Re)Connect when instructed to do so.

After the software is installed, Restart the computer and sign in. 

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Optional -- Supported by your printer

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

 HP Universal Scan Full Feature Software 

If needful, choose a different OS > Open all

If asked, opt for the Full Driver to be installed.

After the software is installed, Restart the computer and sign in. 

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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

• Printer Assistant – Where still supported as part of the full driver printer software
• HP Scan – Shortcut on Desktop named for the printer model

OR

• HP Scan Assistant – For those printers that no longer provide the Printer Assistant
• HP Scan - Shortcut named for itself

AND / OR

• When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

Or

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

Example - Desktop Shortcuts

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_9

Example - Programs and Features - Installed Printer Software

Programs_and_Features_Printer_Desktop_Icons_20

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8139e All-in-One Printer  

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