can't print

[Nina1236]

Hi All, 

I am looking for solution on how to print using HP Deskjet Ink advantage 2135 connected by USB to Mac OS 26. 
At first I tried to add the printer and use 
- Generic PCL Printer
- HP Deskjet series
None of them worked. 

USB connection dectected the printer, but while trying to print it shows the printing icon and nothing happened. No job queue stuck. Printer status idle (with greed dot). 

Already tried to install HP Easy start, printer also detected. With this method I'm stuck with "cannot configure the device software" all the time.   
Inside /library/printers there are InstalledPrinters.plist, Icon and PPDs folder. 

Anyone care to help ? 
Thank you in advance. 

(copy paste form others coz I have the same problem)

[ferRX · Accepted solution]

Hi @Nina1236 

Please try to install with the next steps:

(1) Connect a USB cable between Deskjet printer and Mac computer:

• 

(2) Then install the next driver:

• >> Apple Deskjet printer essentials L5_1901

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

[Nina1236]

Hi! Thank you so much for the help! I tried your solution and it worked perfectly. My printer is finally up and running. Really appreciate your time and help!

[ferRX]

Great 😊, nice to know that driver worked !

ferRX.