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- can't "ADD" OfficeJet 6970 to my Mac printer list, CatalinaO...

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08-09-2020 07:09 PM
Installed printer software and passed wireless network test. Cannot "ADD" the OfficeJet Pro 6970 to the Mac printer list after "Reset" of printers, not realizing I would delete all printers. Now there is no "Add" option on the Printers page.
08-12-2020 06:06 AM
Hi @brew19,
Add the AirPrint printer to the Mac printer queue
Confirm you are using AirPrint by adding the printer in System Preferences.
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Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
Figure : Example of the Printers & Scanners window
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Check if your printer name displays in the Printers list, and then do one of the following steps.
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If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign
to delete the printer, click the plus sign
, click Add Printer or Scanner, click the printer name and then continue to the next step.
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If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.
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If your printer is not listed in the Add Printer or Scanner window, go to the Frequently asked questions in this document to resolve connection issues, try to add the printer again, and then continue to the next step.
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Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.
Figure : AirPrint displays in the Use menu
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Open a document or photo, click File, and then click Print.
if issues persist, try to update Mac, try these steps - How to update the software on your Mac
And then try and add the printer.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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