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‎08-06-2024 10:05 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw

Printer came up "offline" when started this AM.  Restarted, printer, PC, & router multiple times in different order.  Still Offline.  Removed printer.  Now can't reinstall it.  Any clue where to begin?  Have original paperwork but nothing seems to work.

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-06-2024 10:13 AM

HP Recommended

Is it connected to your router via an ethernet cable or wi-fi?

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2 REPLIES 2

‎08-06-2024 10:13 AM

HP Recommended

Is it connected to your router via an ethernet cable or wi-fi?

1 person found this reply helpful
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‎08-06-2024 11:06 AM

HP Recommended

It's connected to my Wi-Fi. and has worked perfectly (almost) for the last 4 years.  I did find MY issue - I added a second wi-fi network, and when the printer powered up it became confused what network to use.  The installation tools helped point me in the right direction.  Thanks for your reply.  

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