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HP Recommended
desktop Inkjet 8710
Microsoft Windows XP

I cannot get the windows XP system to link to the 8710.  Do drivers esist to link the 8710 to a computer running on Windows XP?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Forums.

 

The HP Officejet Pro 8710 only supports XP 32-biy basic drivers 

 

As per specs

 

http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-4034EEP.pdf

 

"Windows XP SP3 or higher (32-bit only)"

 

Basic drivers can be found here :

 

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8710-all-in-one-printer-series/790...

 

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Forums.

 

The HP Officejet Pro 8710 only supports XP 32-biy basic drivers 

 

As per specs

 

http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-4034EEP.pdf

 

"Windows XP SP3 or higher (32-bit only)"

 

Basic drivers can be found here :

 

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8710-all-in-one-printer-series/790...

 

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

Thank you!  I must have the right version of XP, because, after I turned the computer off overnight and back on the next morning, the printer worked just great.  I did not even need to go download the drivers.  The computer fixed itself!  Many thanks for being a resource for those of us who are technically challenged.  If the computer had not fixed itself, I would have been at a complete loss about what to do without your help.

HP Recommended

Hi @jackhall,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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