cannot get 8710 to work with Windows XP

[jackhall]

I cannot get the windows XP system to link to the 8710.  Do drivers esist to link the 8710 to a computer running on Windows XP?

[greenturtle · Accepted solution]

Hi,

Thanks for using the HP Forums.

The HP Officejet Pro 8710 only supports XP 32-biy basic drivers 

As per specs

http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-4034EEP.pdf

"Windows XP SP3 or higher (32-bit only)"

Basic drivers can be found here :

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8710-all-in-one-printer-series/790...

Thanks.

[jackhall]

Thank you!  I must have the right version of XP, because, after I turned the computer off overnight and back on the next morning, the printer worked just great.  I did not even need to go download the drivers.  The computer fixed itself!  Many thanks for being a resource for those of us who are technically challenged.  If the computer had not fixed itself, I would have been at a complete loss about what to do without your help.

[greenturtle]

Hi @jackhall,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!