• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP ENVY 5010 All-in-One Printer
Other

Hello , 

when trying to update and install HP easy start into my Mac mini Macos Ventura i stop my progress on this page saying this : 

"Hp product improvement study the research program that allow HP to improve products to better meet customers needs."

then after that on the same page i have this request and option to choose from : 

 

i have selected the following :

"i primarly use HP Products and services :  for personal use

 

then after there is a box that request 4 letter digit that i have no idea what to input???!! 

where do i find this? and what that mean? thank you 

1 REPLY 1
HP Recommended

Hi @Lenoire 

 

Probably this is asking for a Postal Code to input in that box:

 

ferRX_0-1685764170457.png

 

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.