• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP ENVY 5010 All-in-One Printer
Other

Hello , 

when trying to update and install HP easy start into my Mac mini Macos Ventura i stop my progress on this page saying this : 

"Hp product improvement study the research program that allow HP to improve products to better meet customers needs."

then after that on the same page i have this request and option to choose from : 

 

i have selected the following :

"i primarly use HP Products and services :  for personal use

 

then after there is a box that request 4 letter digit that i have no idea what to input???!! 

where do i find this? and what that mean? thank you 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.