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Locked

‎01-04-2021 01:20 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Bonsoir la communauté,

Depuis que j'ai mis à jour le firmware de mon Imprimante LaserJet Pro M254dw  (20201021) mon imprimante est bloquée

avec le message " Problème Fourniture" , en effet mes cartouches de toner CF540 ,1,2,3 X ne sont pas HP mais PEACH,

dans le menu configuration système il y a bien l'option paramètre consommable  stratégie de cartouche est Désactivé

Non HP autorisé, et le menu protection cartouche est désactivé,

Malgré cela mon imprimante est bloquée sur problème fourniture.

pouvez m'aider svp, 

Tous mes voeux pour 2021 

3 people had the same question
1 REPLY 1

‎01-04-2021 01:26 PM

HP Recommended

Hey @Juan56 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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