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- HP Community
- Printers
- Printer Setup, Software & Drivers
- change region for Tango printer from UK to Canada

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08-30-2023 09:23 PM
I have moved from UK to Canada and understand I need my region settings on the Tango reset and replace cartridges bought in the UK (303) with new ones from Cananda . How do I change the settings on the printer ? What cartridge numbers should i be buying in canada?
08-30-2023 09:53 PM
I have managed to change the country setting from local lan web server (http://hp84a93e35d73b.local./) , and also updated to the 2022 firmware.
The status say "Low on Ink" for the Black cartridge, but it does not print anything at all. Can i please check if the HP303 XL cartridges will be compatible with the printer ? it currently has HP303 cartridges.
09-01-2023 11:06 AM
Hi @PenroseCircle,
Welcome to the HP Support Community
I'd like to help!
I understand you moved and the printer is not accepting the new region cartridges.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping
A_Gayathri
HP Support Community Administrator.