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- HP Community
- Printers
- Printer Setup, Software & Drivers
- clearing info on an old printer

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05-10-2018 12:23 PM
I want to recycle my old Photosmart C6100 all in one printer which I used for photos, copying, faxing.
Is there anything that is saved by the printer that I need to erase before I recycle?
Solved! Go to Solution.
Accepted Solutions
05-11-2018 04:42 PM
Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you want to delete the data on the printer if anything is saved . I would like to help you.
No data will be saved on the printer, but still you want to reset the printer to factory settings before recycling.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
Please reply back on the public post as this Private message box is not monitored.
I hope this helps resolve this issue completely,
Cheers.
Sandytechy20
I am an HP Employee
05-11-2018 04:42 PM
Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you want to delete the data on the printer if anything is saved . I would like to help you.
No data will be saved on the printer, but still you want to reset the printer to factory settings before recycling.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
Please reply back on the public post as this Private message box is not monitored.
I hope this helps resolve this issue completely,
Cheers.
Sandytechy20
I am an HP Employee