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HP ENVY Photo 7855
Microsoft Windows 11

After upgrading to Windows 11 my printer will not print in color

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Reinstalling the whole printer, not just the drivers, did the trick.

View solution in original post

9 REPLIES 9
HP Recommended

Hi@John490, Welcome to the HP Support Community!

 

I understand that need to know that print black and white print will the color cartridge is also used.

 

Don't worry I'll try to help you out.

 

Request you to follow the below troubleshooting steps from the document fix:-

 

Print a Print Quality Diagnostic report

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

HP Recommended

I  finally fixed the problem by uninstalling and then reinstalling the printer.

HP Recommended

I updated my Dell laptop to windows 11 but since then my HP ENVY Photo 6200 printer won't print in colour 

HP Recommended

Hi@seresini,

 

Re-installed the HP printer drivers or if using HP smart from the Microsoft stores that should fix the issue.

HP Recommended

Reinstalling the whole printer, not just the drivers, did the trick.

HP Recommended

That's great @John490. Happy to hear that.  

 

 

HP Recommended

Can anyone help with this ?

 

I can no longer print in color to my HP 4520 Printer after upgrading from Windows 10 to Windows 11 on my Dell Inspiron 16 7610 laptop ?

 

This printer is definitely supported by Windows 11, so as previous suggestions I uninstalled HP Smart, then re-installed it, however I still do not have an option to print color in print preview ?

 

 

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I cannot get my HP Officejet 5252 to printin color even though it has a color cartridge

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I have an Epson XP-5100 printer. Last week I got a new HP Spectre x360 laptop with Windows 11 installed. I just noticed that the printer was printing only in black and white. I found this string suggesting removing the printer and just reinstalling it. I tried that, and it did the trick. All is well!

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