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my computer can no longer find my printer. I have restarted the router and deinstalled the printer. now I cannot even reinstall the printer, because the computer cannot find it. I can find it on my iphone though, so this is a software problem. Has anyone had and solved this problem please?

 

I am on a MacBook Air Sonoma 14.6.1

4 REPLIES 4
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Hi @joringel 

Please go to System Preferences > Printers then Add the printer.

https://www.youtube.com/watch?v=9Mwj3YHVuBM&ab_channel=PrinterGuruji

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

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@ferRX / I am a volunteer posting answers on my own time.
This video reviews the method to connect HP USB Printer on M1 Macbook or any other macbook. Welcome To My Channel - Printer Guruji https://www.youtube.com/c/PrinterGuruji Visit Our Website- https://www.printerguruji.com For Printer Support:- WiFi Printer setup or Troubleshooting any printer. Our ...
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Hi, thanks for your response. Unfortunately the computer doesn't find the printer, so I cannot add it. My iphone finds the printer and I can print from it though, so this is not a wifi problem. I think there is a software problem on the computer. However, I have also reinstalled the software and it didn't solve the problem.

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Thank you. I have managed to reinstall the printer, but the computer still does not find it, so I cannot print.

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Hi @joringel 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=UyyUGdJHPCQ&ab_channel=CopyPrintScan

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
This video reviews the step-by-step method to connect your HP DeskJet 2721e all-in-one printer to your home or office WiFi network. You can do it in a few minutes and start wireless scanning and printing. Welcome To My Youtube Channel - Copy Print Scan https://www.youtube.com/c/CopyPrintScanChannel
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