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‎08-02-2024 02:17 PM

HP Recommended
Operating System: iOS

When installingHP smart printer app, the properdevice does not show up on network.The HP printer shows up, but hp setup is supposed to and it wants A password that I did not setup.

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1 REPLY 1

‎08-03-2024 04:34 AM

HP Recommended

You must be trying to print using Wi-fi direct. When the iPhone connects to the printer it will require a password from the printer. Get a network report to find the password.

 

I recommend you connect the printer to the modem or router and avoid using Wi-fi direct. That way the iPhone simply connects to the modem and it can find the printer from the modem

 

Please provide the Product ID or exact model name of the printer for better assistance.


Let me know if you have a flex system (WiFi boosters or repeaters) as the printer setup is much more complicated.

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