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- HP Community
- Printers
- Printer Setup, Software & Drivers
- connecting printer to wifi

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09-02-2020 04:58 PM
I have a hp deskjet 2540 printer I had it connected to wifi before. I changed my modem and now I cant get it to connect USB connection is not an option as I have tried this 5 times and for some reason it doesn't recognize my wifi. I tried the way the expert on here said and when I clicked the wireless link he provided it says connect a USB cable. iv tried other methods as well and nothing works. my cd rom is currently broken so that's not an option either. really do not want to purchase a new printer for the little bit I print. PLEASE HELP ME thank you in advance
09-05-2020 04:14 PM
@Geanine1972, Welcome to HP Support Community!
To be able to assist you better, I'd like to know the following-
- Is your router dual-band enabled i.e., both 2.4GHz and 5GHz?
- What is the distance between the router and the printer?
- Is there any error message on the printer or the computer?
Meanwhile, refer to the document HP Printers - No Connection after Router or Wi-Fi Settings Change for help. Also, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee