deskjet 3050 j610a firmware

[GeJo]

Recently, I experienced a problem with non-HP ink cartridges. The cartridge supposedly is "non-compatible", although earlier on, I could use the cartridge without a problem. From similar complaints in the media, I understand that this is related to a recent software of firmware change. I also understand that the problem has been remedied by HP by providing corrected firmware. However, where do I fimd the correct firmware and how do I install it?

[Sunshyn2005 · Accepted solution]

Hey @GeJo, thanks for choosing HP, and welcome to the HP Forums!

HP is constantly improving security for its products and customers. Beginning in late 2015, HP implemented updates to the firmware related to the security chip in HP OfficeJet, OfficeJet Pro and OfficeJet Pro X printers that maintains secure communications between the cartridge and the printer. The purpose of this update is to protect HP’s innovations and intellectual property. These printers will continue to work with refilled or remanufactured cartridges with an Original HP security chip. Other cartridges may not function. In many cases this functionality was installed in the HP printer and in some cases it has been implemented as part of an update to the printer’s firmware. - Source

This does not apply to your Deskjet printer. 

Here's the thing, yes, you can refill your cartridges or use remanufactured cartridges, but you may run into problems.

QualityLogic, one of the world's foremost quality assurance organizations, tested the performance of HP inkjet print cartridges vs. remanufactured (refilled) brands. The results: original HP inkjet print cartridges far surpassed ink refills in both print quality and reliability.

• Nearly one out of every six refilled ink cartridges tested was dead on arrival or failed prematurely

• 70% of refilled cartridges had some form of reliability problem

Count on HP original ink cartridges for consistent, worry-free printing. You may think you're saving money on remanufactured or refilled ink cartridges, but in the long run, the cost of wasted time, ink, and paper can more than make up the difference.

Learn more here: HP Ink and Toner Test Reports

You can use the following document to troubleshoot the issue if the error persists: HP Printers - 'Used or Counterfeit ink cartridge Detected' or 'Counterfeit ink cartridge Advisory' E....

If this helps you to resolve the issue, please click the Accept as Solution button below. If there is anything else I can help you with, let me know and I will watch for a reply. 

[questfind]

Hi GeJo, how did you like the HP Support reply? I've got a 3050 printer as well, and shall I tell you what i thought about the reply, I thought it was the biggest load of rubbish I've read for ages.

HP have breached US & EC rules by implimenting this firmware tweek, and now they're trying to defend the indefensible. They've had to climbdown with some of their printers, and issue new firmware which will allow the use of 3rd party ink cartridges, but for some reason they've decided to stick to their guns with our printer.

I'm currently on possession of around £50 worth of 3rd party caertridges, which are totally unusuable. Will they swap them for HP cartridges, I think not.

When I can afford to, I will be buying a new non HP printer.