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This printer has been installed after another earlier DJ printer which stopped working properly. Followed the instruction, PC has no wifi or bluetooth, just USB connection. It has worked and in the last two days have managed to print 4.5 pages. Otherwise it says not connected, or no driver available or idle. I have uninstalled it and got it working briefly, but then it sopeed again saying not connected. Currently i am trying to uninstall to try again, but of two iterations of it, one that was idle but not working (uninstalled) and another not working (driver is unavailable) and connot be unintslled - fails each time i try.

 

Frustrated is not the word....!

1 REPLY 1
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Hi @gravissima 

 

Please, try the installation procedures below:

 

HP printer setup (Windows built-in driver) | HP® Support

 

Best regards


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