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- HP Community
- Printers
- Printer Setup, Software & Drivers
- does the 8015e Fax

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02-28-2025 12:57 PM
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There is no mention of fax hardware in the printer's user manual nor do I find mention of Fax hardware in the specifications.
Reference:
User Guide - HP OfficeJet 8010e series
The printer does not have any fax hardware
The printer cannot fax.
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What else?
The Datasheet mentions HP Mobile Fax -
Printer is not necessary to use HP Mobile Fax.
The app is "send only" - to date, Mobile Fax cannot receive faxes.
-- HP Smart – Mobile Fax –
Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11
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Please do read the questions and answers in the FAQ section:
- For example, FAQ > Section What does the Mobile Fax service cost?
- Please review the Terms of Service
- Review HP Privacy Statement
- Below section FAQ > More FAQs
“More FAQs” calls this document - READ
- HP printers - Using Mobile Fax (HP Smart app)
- Note: Mobile Fax supports sending multiple PDF files at a time, up to 50 pages or 20 MB.
- Section “What are the Mobile Fax requirements?”
- Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?”
- HP Mobile Fax - Error Codes Troubleshooting
Video Example
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NOTE: Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
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HP OfficeJet 8015e All-in-One Printer
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