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‎01-17-2022 11:32 AM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

Hi everyone.

1) I purchased HP Ink Tank Wireless 415 but the software I can find is for 410 version only. Installed.  Works fine. WHY is there no software for 415 version?

2) Recently I happened to change  Printing specifications - dpi setting to 1200.  Do not remember how I did it. HOW do I go back to 600 dpi setting?  Cannot find access to this setting.  Ususally print everything wirelessly. 

Help much appreciated.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2022 12:09 PM

HP Recommended

@Ksu12

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

Try this method to change print DPI setting: 

  • 1. From your software, select Print.
  • 2. Make sure your printer is selected.
  • 3. Click the button that opens the Properties' dialog box.
    Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
  • 4. Select the appropriate DPI options.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎01-20-2022 12:09 PM

HP Recommended

@Ksu12

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

Try this method to change print DPI setting: 

  • 1. From your software, select Print.
  • 2. Make sure your printer is selected.
  • 3. Click the button that opens the Properties' dialog box.
    Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences.
  • 4. Select the appropriate DPI options.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

2 people found this reply helpful
Was this reply helpful? Yes No

‎01-23-2022 12:33 PM

HP Recommended

Thank you.  Dpi problem is solved now. But the printer still prints very slowly. I can hear it is doing the work but the simple 1 page text appears printed in about 10 minutes.  Can you guess what more have I touched in the settings please?  Usually I am not so problematic with the computers but this is my first printer. 

Couldn't find thumbs up though.

Was this reply helpful? Yes No

‎01-25-2022 02:55 PM

HP Recommended

@Ksu12

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Let's try updating the printer firmware from here: https://support.hp.com/in-en/document/ish_1776648-1643972-16 to resolve the slow printing issue. 


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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