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08-14-2023 02:21 PM
My printer says that the driver is not available. I cannot get HP driver because my printer has expired. I bought it at Costco a few years ago & I really llike it but everytime Microsoft updates my computer I cannot use my printer. What can I do?
08-14-2023 03:07 PM
Welcome to the HP Community --
True - The Warranty on the printer is long expired.
Fortunately, an expired Warranty does not usually mean the print expires, too.
Not sure about the message, but there should be a way 'round it.
The Full Feature Software is available through Windows 11.
It's not a "brand new" version, but it's decent and not "so old".
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<
HP OfficeJet 4650 series Print and Scan Driver and Accessories
Dragon Opinion
Logical
If you have to uninstall / reinstall your printer software after a Windows Update, the underlying cause for the disruption to your routine might be as simple as the Update is changing one or more of the instructions in the Windows File System used by the installed printer software.
The change might be on the network level -- that is, the software is OK but the ability of the software to communicate with the printer is changed in some obscure way.
It only takes a change or break to one critical piece of the code or a connection to make the target program unusable.
There are multitudes of reasons why printer software might break -- This post includes a partial (but still long) list of candidates along with a couple of ideas to reduce the severity of the problem:
===========================================
Details / Examples
========================
Issue: Windows - Printer Software > Uninstall / Reinstall
================================
Remove / Install the full driver printer software
If not done by this point...
Restart everything, including the router that controls you network.
Can't stand it? At least restart the printer and the computer and any device you can stand to be without for a short time.
Next,
Run Windows Updates -- If any updates are installed, Restart the computer and log in.
Next,
Printer - Full Feature Software - Install
If you have not done so, consider
- HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.
If the full driver printer software is (already) installed but not working,
- Uninstall any printer software from Control Panel > icon view > Programs and Features
- Restart the computer and sign in.
What if?
NOTE: If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...
Microsoft: Fix problems that block programs from being installed or removed
OR
Revo Uninstaller (Free version)
then
Restart the computer and sign in
Next,
- Check (for the Printer) in Devices and Printers > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.
Next,
- If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
- Download and Save the Full Feature Software installation package or the Easy Start Software
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<
HP OfficeJet 4650 series Print and Scan Driver and Accessories
Installation
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
- After the software is installed, Restart the computer and log in
====================================
The installation of the full driver adds at least two shortcuts to the Desktop:
Printer Assistant
HP Scan
>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable
Example - Windows - Full Feature Software - Installed in Programs and Features
Programs_and_Features_Printer_Desktop_Icons_11
=+=+=+=+=+=+=+=+=+=+=+=+=+=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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HP OfficeJet 4655 All-in-One Printer
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