driver wont run

[turtlegaby]

I need help with my driver. It will downlod, extract the files, then close. It won't run. I have treid everything in the book. nothing works. I was with Microsoft on the phone for 3 hours, they couldn't make it work. It heppened after a factory reset of windows 10. When I go into the printer settings, it show me the printer and says "printer needs attention", I got a window that siad" the driver cannot be installed because your printer is not signed in the correct manner,"

PS, I should have mentioned that everything worked fine before the factory reset.

[ShlomiL · Accepted solution]

Hi,

from File Explorer browse to C:\LJP1100_P1560_P1600_Full_Solution.

Double click HpSetup.exe, than the installation should launch.

Follow the steps on screen to install the printer.

Shlomi

[cpufxer]

This helped me too. Is there a problem with older print drivers and the current branch of windows 10 1803?

[turtlegaby]

Thank you so very much. you have no idea through what nightmares I have been the last 3 days. I spent many hours on the phone with Microsoft and Lenovo, no one oculd help me. I had my computer in 2 shops, who couldn't help me. I was about the rip my hair out, because I have tried every possible offered solution on the internet for this problem, nothing worked. then oyu come along and help me and it was so simple. I can't thank you enough.