driverpackageuninstall returned error 5 for package I have a HP Envy 4500.

[AlejoSoto]

I just did the printer status report and is the same as the example except that mine doesn´t have a connectivity settings report, I guess because my printer doesn't have wireless connection. It is connected by USB

[Pete_Curtin]

Thanks very much, @ShomiL, the MS tool fixed the problem for me.  Hours of aggravation, but I'm glad to have found your thread.

[PIYAMU]

 Hello,

I have the same issue with the same printer model. When I tried using your solution I received an access denied message. 

Please help thank you.

[Qbie]

Will this also work as a solution for a envy 7640 on a hp pavilion x360 convertable?

[TPEREZ0809]

Hi,

I followed your steps and as I attempted to delete the 1 folder, I got an error msg

Folder Access Denied, You require permission from SYSTEM to make changes to this folder.

This is my only computer so I am confused as to why I cannot delete this 1 folder.

[LeroyLight]

Thanks so much @ShlomiL

[JCTwiggy]

YES!!! ABSOLUTELY NAILED IT!!! WORKED FOR MY 7640.

[MathGuyTulsa]

OMG this worked. I've been searching for MONTHS for this solution.  I have this software installed on FOUR systems, and ALL FOUR have failed to update in precisely the same way.  This is an incredibly obscure fix.  What on earth caused it? 

[Moxeee]

You are the man, I've tried so many things I didn't expect it to work, but it did. I couldn't believe how easy you made this solution. Thanks

[ShlomiL]

You’re much welcome @Moxeee!

I’glad I could help you getting the problem resolved, as easier as I could!

Cheers,

Shlomi