drivers wont download

[earthswinds]

HP Officejet 3830 all in one

[Andr-1611]

Hi

here is the link: https://support.hp.com/us-en/drivers/hp-officejet-3830-all-in-one-printer-series/7172321

with all available drivers.

I recommend that you only download this software: HP OfficeJet 3830 series Print and Scan Driver and Accessories .

After the successful download, you must now do the following:

1. Disconnect printer/scanner from computer- Disable WLAN, WiFi and/or remove the USB or LAN cable.- Do not switch off the printer >> unplug the power cord from the socket!
2. Uninstall HP printer software, and then remove the printer from your Devices list. 
3. Reconnect the printer to the power supply and switch it on (if this does not happen automatically)
   but don´t connect the printer to the system, WLAN has to be deactivated!
4. Restart the PC
5. Close all programs
6. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the EXE
7. The installation was completed successfully, now you must ...
8. Restart the PC again
9. Now the installation is complete.

Document error messages accurately, even better is to take a screenshot of it and upload here.

Hope this helps.

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.