duplex is turn off, but it still prints duplex MFP 283cdw

[jorchid]

My MFP M283cdw printer only prints duplex (Mac OS 12.6.2)

1) paper settings in the configuration report show that duplex is turned off.

2) the print menu does not have a duplex or two-sided option

3) In HP Smart , I confirmed that duplex is turned off.

Help!

[Nal_NR]

Hi @jorchid,

Welcome to the HP Support Community. 

I'd like to help!

Update full-feature printer drivers. Click here

When you set up your printer with recommended HP software, a driver installs that includes supported settings and features.

Perform these steps and see how it goes. 

Open the item you want to print, and then open the print job settings.

Documents and photos: Click the Spotlight icon to search for and open Preview. Click File > Open to open the item, and then click File > Print.

Webpages: Open the page you want to print, and then click File > Print.

Select your printer, and then click Show Details if the button displays.

Click the settings names or the print options menu in the center of the window to access all settings by category.

Color or black and white: Enable or turn off Print in Color or Black & White. The Presets menu also includes color and black-and-white options.

Paper type (photo, plain, specialty): Select the paper type in Media & Quality to ensure the printer properly applies the ink to the paper you loaded in the printer.

Paper size: Select the paper from the Paper Size menu on the main dialog if present, or click Paper Handling, select Scale to fit paper size, and then select the paper in the Destination Paper Size menu.

Custom paper size: Click Manage Custom Sizes in the Paper Size menu, if available. The setting might also be available in the File > Page Setup > Paper Size menu.

Print quality: From the Quality or Print Quality menu or slider, select Best, Normal, or Draft.

Two-sided printing (duplexing): Turn on the Double-sided or Two-Sided setting. Select a binding type from the settings options or from the Layout menu. If prompted during printing, follow any instructions to manually load and flip the paper.

Add or remove a border: Click Layout, and then click the Border menu to select a border width or select None for borderless prints.

Mirror printing: Reverse an image or document for printing iron-on transfers. Click Layout, and then select Flip horizontally.

To save your settings for future print jobs, click the Presets menu, and then select Save Current Settings as Preset.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[jorchid]

The print menu (with HP14.3.0 installed), on  Mac OS 12.6.3 and using MS Word (V16.7)  does not offer a duplex/two-sided option.   Adobe Acrobat does, but printing from  MS Word always prints two-sided.  Please help!

[Nal_NR]

Hi @jorchid 

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!