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HP Recommended
Envy 5660
iOS

I get a email daily that auto prints. I need to stop this from happening. Please help

1 REPLY 1
HP Recommended

@Cmorice 

 

Is this someone you want to send you mail?

If not

Send the mail to the Spam / Junk folder - this might work to stop the unwanted interruption.

and / or

Depending on your mail provider, you might be able to set up a filter to keep the mail from even being delivered to your account.

 

Another possibility

If you have ePrint set up on your printer,

If you have not set the "allowed senders" list to restrict who can send jobs to the printer,

It is possible that someone has managed to get a hold of your printer's email address.

Log into your HP Smart / HP Connected account and update the authorized sender list.

 

HP Smart / HP Connected Login

Click Flag to switch to your region

 

 

What else?

Much depends on the origin of the mail.

For example,

It is possible that someone has hold of your wireless network account password and is sending you e-spam.

 

Unwanted Prints, Flyers, or Ads on the Printer

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

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Enter the type and name of your HP device

 

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.