error code oxc4eb8000 (HWUMICC I2C)

[yams2511]

I have recently bought hp prinrt 3835 from flipkart ..it showing error code oxc4eb8000 (HWUMICC I2C) please solve my solution anf get through this error code

oxc4eb8000

[A4Apollo]

Hey there! @yams2511, Welcome to HP forums.

I understand you bought a new printer and you are getting a 0xc4eb8000 error on your printer.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

First, try updating the printer firmware and check if it helps.

Link to update the printer firmware.

Try few steps recommended below.

In some cases, removing the ink cartridges and resetting the printer can clear the error message.
Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Reinsert the ink cartridges, and then close the ink cartridge access door.
If you receive a prompt to print a calibration page, do so.
If you disconnected the USB cable, reconnect it to the rear of the printer.
Try to print.

Refer this article to further troubleshoot 0x errors with your printer.

If the issue still persists it is a hardware issue with your printer. 

Please contact HP support for service options.

Link to contact HP.

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