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HP Recommended
Microsoft Windows 10 (64-bit)

Hi all,
I would like to share my experience with all on how to solve this issue of error-printing although the printer and computer are connected to the same network and you think they should not have any network issue.
All you need to do is simply:-

1. click the wireless network icon on the bottom right

2. click disconnect on the network you are connected now

3. wait for 30 secs

4. click connect on the same network (the same network of your wireless printer)

5. the wireless network printer should be start to print your job now.

 

Note:

You must make sure the printer is connected to the wireless network by looking the the LCD of the printer or you can open the HP smart application by click the start button on the bottom left of your windows 10 and look for HP Smart.


Thanks all. 🙂

2 REPLIES 2
HP Recommended

Hi,

We're glad you managed to solve your problem 😉

Thank you for sharing how you solved it. This way, you will be helping other users that have the same question.

Thanks,
VictorS

I work on behalf of HP.
HP Recommended

Sharing is caring. 🙂

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