errror #c3-1312 install img unit

[su1231]

errror #c3-1312 install img unit in hp laserjet

[Raj_05]

Hi @su1231,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Error code #c3-1312 on an HP LaserJet typically indicates an issue with the installation of an imaging unit. Here's what you can do to troubleshoot.

• Ensure Compatibility: Make sure that the imaging unit you're trying to install is compatible with your specific model of HP LaserJet printer. Check the printer's manual or the HP website for compatibility information.
• Proper Installation: Double-check that you're installing the imaging unit correctly. Follow the instructions provided in the printer's manual or any accompanying documentation. Ensure that it is securely seated in the printer.
• Inspect for Damage: Examine the imaging unit for any signs of damage. 
• Restart Printer: Sometimes, a simple restart can resolve issues. Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on again.
• Update Firmware: Check if there are any firmware updates available for your printer. Sometimes, updating the printer's firmware can resolve compatibility issues and bugs.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support