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‎07-09-2017 07:31 AM

HP Recommended
Product: HP Deskjet2540
Operating System: Microsoft Windows 8 (64-bit)

recently had a new router and password  now printer will not work    I was directed to connect ethernet cable to printer but it will not fit

9 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2017 01:17 AM

HP Recommended

Thank you very much for your helpful replies. My printer is now up  and running. Thanks for the information booklet on the printer. I found this most helpful and shall continue to refer to it in the future I am sure.  Again many thanks  Daphne Attew

View solution in original post

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4 REPLIES 4

‎07-09-2017 07:36 AM

HP Recommended

The reason for that is that your printer does not have an Ethernet port.  It does have a Printer USB connection.

 

You will need to connect your Printer USB cable to the printer once you run the setup software again to change your SSID and password.  Then it downloads the information to the printer.  Do not connect the Printer USB cable until the software tell you to do so.

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‎07-11-2017 02:00 AM

HP Recommended

I do not think that I have an USB cable. Ishall have to  go out and buy one. Where do I put the other end...the one tnat is not in the printer?When I run the softwear (I presume you mean put in the disc that came with the printer) do I have to remove the original softwear or can I put the disc in over the top of the old info. I do apologise for my ignorance   Iam a78 year old novice

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‎07-11-2017 04:00 AM

HP Recommended

You will need a Printer USB cable like this.

 

https://www.amazon.com/AmazonBasics-USB-2-0-Cable-Male/dp/B00NH11KIK/ref=sr_1_3?ie=UTF8&qid=14997670...

 

The rerun the setup software again to connect your printer.

 

Here is your full support site with your User guide to explain all.

 

https://support.hp.com/us-en/product/hp-deskjet-2540-all-in-one-printer-series/5295960/model/5295961...

 

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‎07-13-2017 01:17 AM

HP Recommended

Thank you very much for your helpful replies. My printer is now up  and running. Thanks for the information booklet on the printer. I found this most helpful and shall continue to refer to it in the future I am sure.  Again many thanks  Daphne Attew

Was this reply helpful? Yes No
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