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Locked

‎10-06-2021 07:17 AM

HP Recommended
Product: MFP M428fdn
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I don't have an admin password the Laser Jet MFP M428fdn (default is changed). 

Is it possible to reset the device (password) from the touch screen? I have no access from the network.

How to factory reset my HP?

 

Thanks for answers

Pablo

 

Category:
8 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2021 03:04 PM

HP Recommended

Hi @ Pablo1103,

  

Welcome to the HP Support Community.  

  

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.   

  

Hope this helps! Keep me posted.  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎10-30-2021 03:04 PM

HP Recommended

Hi @ Pablo1103,

  

Welcome to the HP Support Community.  

  

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.   

  

Hope this helps! Keep me posted.  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

2 people found this reply helpful
Was this reply helpful? Yes No

‎11-07-2021 11:33 AM - edited ‎11-07-2021 11:34 AM

HP Recommended

Hi @ Pablo1103,

  

Welcome to the HP Support Community.  

  

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.   

  

Hope this helps! Keep me posted.  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

 

 

Was this reply helpful? Yes No
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