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HP Smart Tank 5101 All-in-One Printer

when I go to the print center, my printer is shown at the top with a box that says finish set up, but when I click the finish set up I get the spinning wheel of doom.

 

Is there any way to complete the set up process?

1 REPLY 1
HP Recommended

Hi @Radams916,

 

Welcome to the HP Support Community. 

 

Do not worry, I'd be happy to help you! 

 

I understand that you are facing issues with the printer setup.

 

Update the HP Smart app

From your app store, check for and update the HP Smart app to the latest version, which can fix setup or connection issues.

Procedure

Open the HP Smart app in your app store.

Microsoft Store (Windows): HP Smart (in English)

Mac App Store (macOS): HP Smart for Desktop (in English)

Google Play Store (Android): HP Smart (in English)

App Store (iOS): HP Smart (in English)

Click Update to get the last HP Smart version.

If only Open displays, the app is up to date. Continue troubleshooting.

Clicking Update on the HP Smart app in the Google Play Store

 

Click here for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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