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Locked

‎12-01-2020 11:17 AM

HP Recommended
Product: Laserjet MFP 277 dw
Operating System: macOS 10.15 Catalina

Kept getting Printer in use message every time I tried to print.  I had downloaded the latest updates.

 

I had to uninstall the software and now I need to reinstall the software.

1 person had the same question
1 REPLY 1

‎12-01-2020 01:35 PM

HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Scan menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...

 

Shlomi



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