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HP Recommended
HP ENVY Photo 6230 All-in-One Printer
macOS 12.0 Monterey

Mysterious Unlabeled Blank Field in Easy Start - Can't Progress and Complete Install. it stops me from continuing and it shows a red line around it as if its required but won't progress no matter what I type maybe someone can help me figure it out.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @ddaumont 

Probably this is asking for a Postal Code to input in that box:

 

  • Try with numbers:  123456
  •  
  • ferRX_0-1744102368437.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @ddaumont 

Probably this is asking for a Postal Code to input in that box:

 

  • Try with numbers:  123456
  •  
  • ferRX_0-1744102368437.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thank you for the suggestions. Unfortunately, it's unlabelled. I've tried just entering numbers, and nothing happens. I entered letters, and it then showed them, but I can't figure out what letters it actually needs.

ddaumont_0-1744102562451.png

 

HP Recommended

@ddaumont 

Just try a general postal code, something like BR5 2AA 

  • And check if you can click the button "Continue"

Also remember this is just an optional postal code and you can simply close the window and continue using your printer.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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