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Accepted Solutions
HP Recommended
I suggest that you uninstall the HP AIO printer and then install the HP Smart app from the Microsoft store and setup your printer again.
That will give you fresh drivers for your printer and scanner.
I happen to own an HP 8710 AIO printer and on the rare occasion that I have that issue, that is how I resolve it.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
I suggest that you uninstall the HP AIO printer and then install the HP Smart app from the Microsoft store and setup your printer again.
That will give you fresh drivers for your printer and scanner.
I happen to own an HP 8710 AIO printer and on the rare occasion that I have that issue, that is how I resolve it.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
35
1
0
HP Recommended
HP Recommended
You're very welcome!
Have a nice weekend!
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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