how do I add the MAC address of my printer to the list of permitted devices for my wireless router

[llseifert46]

Can't connect my HP printer to my wireless router.

[Kumar0307]

@llseifert46, Welcome to the HP Support Community!

Do you get any errors while trying to connect the printer to the wireless network?

It depends on the make and model of the wireless router you use. I would recommend contacting your Internet service provider for assistance.

To connect the printer to the wireless router,

• Make sure the printer and the MAC are connected to the same wireless network.
• This printer supports only 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
• The wireless status menu on your Mac should also give us quite a lot of information that would help us identify the issue. You can press and hold the option key on your keyboard and click the WiFi icon to get detailed information.

On the printer, go to Setup > Network > Restore network settings

go back to Network > Wireless > Wireless setup wizard > Choose your network.

For more info on connecting the printer to a wireless network, refer to this document.

Let me know how this goes.

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