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macOS 10.13 High Sierra

Printing pdfs from Adobe Acrobat for example, there are no options to turn off duplex printing.  I never want to use this.  All my prints should be single sided.  I cannot for the life of me find out how to disable duplex printing.  Please tell me how.

4 REPLIES 4
HP Recommended

@RHCD, Welcome to the HP Support Community! I’m here to help.

 

I understand you would like to disable the duplex printing option. 

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

 

For a PDF document if you are using Adobe reader to print,

  1. On the File menu, click Print.

  2. Click Copies & Pages, and then click Layout.

    Selecting Layout in the Print dialog box

  3. Click Two-Sided, and then select OFF

    Selecting an option on the Two-Sided menu

For more info on printing 2-sided documents, refer to - How to Print on Both Sides of the Paper or this document.

 

Also,

  1. Open a document, photo, or webpage, click File > Print to open the Print window.

  2. Make sure your printer is selected, and then click Show Details if it displays to access the print settings available for your printer.

    Print dialog with details shown

  3. Uncheck the two-sided box.

I hope that answers your concern adequately. Let me know! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

I use Adobe Acrobat Pro. It does not have the menu options you suggest for Adobe Reader.

 

In any case this is a solution for only one piece of software.  I print from many different programs such as MS  Office, Open Office, Photoshop...  I need to know how to disable duplex printings in the HP settings so it just doesn't happen, not one by one for every document, or every other kind of software.

HP Recommended

@RHCD

 

I have mentioned the settings for Adobe app too.

 

You may access the printer's EWS page and disable this setting.

  1. 1. Obtain the printer's IP address
  2. Touch and hold the Information button  for 3 seconds.

    All the control panel buttons light up.

  3. At the same time, touch the Information and Resume buttons .

    A Wireless Network Test Results page prints.

  4. Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.
  5. If you get any security notification, click on show details/advanced and 'proceed to this website'.
  6. Go to Tools and make the required changes.

Let me know how it goes.

KUMAR0307
I am an HP Employee

HP Recommended

This is not a solution, because there is no option in Tools to disable duplex printing.

 

The options are

Product Information - just information about the printer

Reports - just allows you to print reports such as the wireless one you suggested

Utilities - only contains Print Quality tools (clean print heads, align print heads)

Printer Updates - details of the firmware

 

Nothing here is relevant to the problem.

 

Surely this is not so difficult to stop?  I'm seriously thinking about moving to a different manufacturer.  It's crazy that I have to print every document one page at a time to avoid it coming out two-sided!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.