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‎09-24-2019 10:41 AM

HP Recommended

I started with setting  a 20 chars password, didn't work, stripped it to 16 , still didn't work. Need to do a factory reset.

1 person had the same question
1 REPLY 1

‎09-27-2019 03:25 AM

HP Recommended

@KurVik,

 

Welcome to the HP Support Community!

 

Follow the below steps to restore the factory defaults on the printer.

 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Printer Maintenance.

3. Touch Restore.

4. Touch Restore Settings.

5. Select which function you would like to restore to the original factory settings: ● Copy ● Scan ● Photo ● Network

6. Touch Restore. A message appears asking you to conƭrm.

7. Touch Restore.

 

Please refer to the below user guide for your printer for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c05633496

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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