• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
lenovo all in one
Microsoft Windows 10 (64-bit)

hi i have an HP ENVY PRINTER MODEL 5020  and can not lighten images when i print a picture  words and such like are fine any help gratefully accepted thanks

1 REPLY 1
HP Recommended

@PL67 

 


@PL67 wrote:

hi i have an HP ENVY PRINTER MODEL 5020  and can not lighten images when i print a picture  words and such like are fine any help gratefully accepted thanks


Welcome to the HP Community Forum.

 

What you can do with the color, density, and image quality are controlled within the software you are using to submit the job to the printer.

 

There are fewer controls in the standard printer software than might be necessary to print some images "at their best".

 

Full Feature Software

HP ENVY 5000 All-in-One Print and Scan Driver and Accessories

 

Example

9025_Printing_Preferences_Printing_Shortcuts_19025_Printing_Preferences_Printing_Shortcuts_1

 

========================================================================

What else?

 

Actual photo printing software provides additional color correction options.

 

Be sure when / if you change the characteristics of the image, that you save the edited version (changes) in a separate file (different name)

 

Example software...

 

Irfanview > Free

 

 Irfanview provides (free) exceptional software that can be used for a variety of scan and print tasks, including the “Mirror” or horizontal flip function plus several other options not found elsewhere.

 

  • Create a Restore Point (optional, recommended)
  • Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
  • Additional information at the website, including:  FAQ

 

NOTES

Both 32bit and 64bit versions are available.

 

For example,

Irfanview 64bit version – Information and Download

Software and All Plugins for 64bit version:  https://www.fosshub.com/IrfanView.html

 

Includes Plugin for creating Multiple-page PDF files for images (Poster or large paper printing)

 

Includes access (where available) to Scan with HP Twain > Adjust settings > Save

 

How to find Help within the Irfanview software

 

Once installed, open the software > tab Help

 

Example help entry:

Vertical/Horizontal Flip

  • Click on the Image Menu, then Vertical Flip. The image will turn upside-down. The left/right orientation will stay the same.
  • Click on the Image Menu, then Horizontal Flip. The image will turn side-to-side, as in a mirror.

 

Note: The effect can be used on a smaller portion (rectangle selection) of an image, as well as the entire image.

 

============================================================

 Example setup - Image options / Simple Print

 

Irfanview_Print_1AIrfanview_Print_1A

 

Irfanview_Print_1Irfanview_Print_1

 

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5020 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.