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HP OfficeJet Pro 6978 All-in-One Printer

i want to print a report showing all the faxes i sent via Mobile Fax please.

Also, if i can print that report to PDF it would be awesome.

thank you.

6 REPLIES 6
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@Royalboater 

 

Welcome to the HP Community Forum.

 

Open

User Guide

Fax Reports > Starting on Page 56

 

 

========================================

References / Resources

 

 

 

 How to fax with an HP printer or fax machine

 

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 6978 All-in-One Printer 

 

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Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

thank you for the reply but I want to print it to a PDF or other file on my computer and not a hard/paper copy.

Is this doable?

HP Recommended

@Royalboater 

 

You are welcome.

 

"Yeah, but"...


@Royalboater wrote:

thank you for the reply but I want to print it to a PDF or other file on my computer and not a hard/paper copy.

Is this doable?


According to the user manual and other documentation,

PDF is not a direct output option.

 

Create your own PDF file from the printed report data.

 

Print the fax log > Scan the printed paper(s) into the computer > Save as PDF

 

Do this often enough that you don't lose data due to the limitation of the number of logs.

Reference - Page 56

 

Print and view the fax log
You can print a log of faxes that have been received and sent by the printer.
To print the fax log from the printer control panel
1. From the printer control panel display, touch Fax .
2. Touch Setup , and then touch Reports .
3. Touch Print Fax Reports .
4. Touch Last 30 Transactions Fax Logs .
5. Touch Print to begin printing

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

HP Recommended

Dragon-Fur........when i tried to print fax log, it did not have the faxes i sent from Mobile Fax.

Not sure how to get those faxes.

HP Recommended

@Royalboater 

 

Mobile Fax is a completely different animal.

 

The Mobile Fax application controls whether the fax history information is  available, to the extent any information is available, and how you access the information, including whether available information can be combined, downloaded, and / or printed.

 

I can provide the basics -- I've never used the app.

 

Looking at the document, I suspect what you want is perhaps not available.

 

 HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Dragon Fur.......thank you for trying!

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