how do i reset the admin password on my laserjet pro mfp m31w. i specified one but i forgot it.

[zaidnomar951]

i keep trying to go into my wifi settings but it keeps asking for the admin password.

[Hawks_Eye]

Hi @zaidnomar951 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It seems like your printer is asking for the administrator password to access the Wi-Fi settings. 

Here are some steps to help you resolve this:

 

Step 1: Check for Default Password

1. Look for a default password on a label on the printer itself. It might be listed as "Admin Password" or "WPS PIN."

 

Step 2: Access the Printer's Embedded Web Server (EWS)

1. Connect the printer to your computer using a USB cable or via Wi-Fi Direct.
2. Open a web browser and enter the printer's IP address (you can find this on the printer's control panel or by printing a network configuration page).
3. Log in to the EWS using the admin credentials. If you don’t know the password, you may need to reset it as mentioned above.

If the above steps did not resolve the issue, we need to reset the printer using a key combination.
 

I'm sending you a private message to guide you on the next steps.

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye