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- HP Community
- Printers
- Printer Setup, Software & Drivers
- how do i scan to computer

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02-26-2021 11:52 AM
what do i get the download to scan from my printer to computer. i can scan to email but the printer touchscreen directs me to the hp website but when i get there i don't see where the download is.
03-01-2021 02:35 AM
@pmnpaul, Welcome to the HP Support Community!
It sounds like Scan to Computer is disabled on your Mac. Enabling Scan to computer using HP Utility may resolve the issue. Let's try these steps:
1.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility. (If HP Utility is not available, download and install the printer essential software from here)
2.) Under Scan Settings, click Scan to Computer, then make sure the Enable Scan to Computer check box is selected.
3.) Try to scan from the printer screen to the MAC.
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee