how to completely remove all HP software - cannot remove HP Network Devices Support service

[mikegalant]

I am trying to completely remove all HP software in order to do a clean reinstall.  I have already done all of the following:

1) I removed all of the HP software that I could see when going to Control Panel and going to the list of installed programs

2) I made sure that no HP printers are listed after going to the Devices and Printers menu under Control Panel

3) I ran printui.exe /s and made sure that no HP printer drives are present

4)  I removed the HP folder after opening c:/programdata

5) I removed the HP folder under C:/program files

6) I restarted my computer

However, when I go to msconfig, and click on the services tab, I can still see HP Network Devices Support.

Any suggestions on how to remove this service?

As I mention above, I want to do a clean reinstall of the HP driver and other software, since all of a sudden, I stopped being able to scan from my all-in-one (HP OfficeJet Pro 6978), which happens often but which I can usually fix by uinstalling all the HP software and reinstalling.

[CF4]

Hi

Piriform Ccleaner may help.

It can uninstall, check the registry, free up space etc.

If in doubt please ask.

[mikegalant]

Dear CF4/Distinguished Professor.  Thank you for your suggestion.  Unfortunately, Ccleaner was unable to help. However, I decided to do a system restore to a point previous to when the problems began, and I am now able to scan as before, so problem solved.

Best,

Mike

[CF4]

Prego.