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- HP Community
- Printers
- Printer Setup, Software & Drivers
- how to install printer no longer supported by hp

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09-01-2024 11:01 AM
Hi @monzo93,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are trying to install an HP Deskjet 5940 Printer, you can follow these steps to try to get it working with your computer:
1. Download Basic Driver:
updated drivers for the Deskjet 5940, you will need to use basic drivers available from Windows or the HP website. HP Deskjet 5940 Printer series Software and Driver
- Windows Update:
- Connect the printer to your computer via USB.
- Go to Settings > Devices > Printers & scanners.
- Click on Add a printer or scanner.
- Windows will search for available printers. If it finds your Deskjet 5940, it may automatically install a basic driver from Windows Update.
- HP Website (Legacy Drivers):
- Visit the HP Support website and search for the Deskjet 5940 printer driver.
- If there is no direct link to your printer model, try to download a basic or universal driver that matches your printer series (Deskjet 5900 series).
2. Install Basic or Universal Driver Manually:
If Windows does not automatically find and install a driver, or if there are no available drivers on the HP website:
- Using Windows Built-in Drivers:
- Go to Control Panel > Devices and Printers.
- Click on Add a printer.
- Select Add a local printer.
- Choose Use an existing port and select USB001 (Virtual Printer Port for USB).
- Click Next, then select Windows Update.
- After the update completes, search for HP in the printer manufacturers list.
- Scroll through the list to see if the HP Deskjet 5900 series is available. Select it and complete the installation.
- Using a Compatible Driver:
- If the Deskjet 5940 is not listed, choose a similar driver, such as the HP Deskjet 990c or HP Deskjet 9800 series, which might be compatible with the Deskjet 5940.
3. Check Printer Functionality:
- After the driver is installed, print a test page to ensure that the printer is working correctly.
- If the printout is not as expected, you may need to adjust the driver settings or try another compatible driver.
4. Troubleshooting:
- If the printer is not recognized or is not printing correctly, disconnect it and try connecting to another USB port.
- Make sure the printer is turned on and properly connected.
- Restart your computer and try the installation process again if necessary.
Refer to this document: HP Deskjet 5940 Printer Series Setup
HP printer setup (HP Smart app)
HP printer setup (Wi-Fi network)
HP printer setup (Mac built-in driver)
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.