• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎08-02-2025 11:32 AM

HP Recommended

how to reset deskjet 2742e printer to factory setting

Reply
1 REPLY 1

‎08-04-2025 08:29 AM

HP Recommended

@Mikeyan88, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding How to Reset HP DeskJet 2742e to Factory Settings! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To reset your HP DeskJet 2742e printer to factory settings, follow these steps:

Turn Off the Printer:

  • Press the power button to turn off the printer if it is currently on.

Unplug the Printer:

  • Disconnect the power cord from the back of the printer and unplug it from the wall outlet.

Wait for a Moment:

  • Leave the printer unplugged for at least 60 seconds. This allows the printer to fully discharge any residual power.

Reconnect the Power Cord:

  • Plug the power cord back into the printer and the wall outlet.

Turn On the Printer:

  • Press the power button to turn the printer back on.

Reset the Printer Settings:

  • Depending on your model, press and hold specific buttons to initiate a factory reset. For many HP printers, you can press and hold the "Cancel" and "Wireless" buttons simultaneously for around 3 seconds until the printer light starts blinking.  

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.