how to set default size to A4 instead of letter. I have wasted about 20 sheets of paper or more

[Londonrox]

default paper size to A4 please , it keeps setting itself back to Letter size and I've wasted probably about 30 printed papers . very frustrating. Thank you for any help. best regards

[Dragon-Fur]

@Londonrox 

Welcome to the HP Community --

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type:  Default Paper Size

Without the printer model, the answer requires a bit of additional guessing.

What we can know --

There are generally several places to check and / or adjust the paper size and paper type, including one or more of the following:

• Printer

and / or

• EWS
• Windows > Printing Preferences / Printer Properties
• Print Settings (in job setup)
• Word -- Document Scale options

Details / Examples

========================

Printer - Paper Settings

The first place might be on the printer -- assuming a full service touchscreen Print Control Panel that includes the Verify / Modify settings for Tray and Paper.

AND / OR

========================

Embedded Web Server (EWS)

Use the Embedded Web Server (EWS) to view / adjust the Tray and Paper / Paper > Trays settings.

Depending on the printer model and the flavor of EWS, there might also be a section for Print > Default Print Options OR a section for Preferences > Tray and Paper Management > Advanced > Settings for Default Paper and Tray

EWS - General Examples

EWS_Tray_and_Paper_DeskJet_4

EWS_9135_Tray_and_Paper_9

EWS_9135_Print_Default_Print_Options_9

=================================

Windows - Printing Preferences

Settings > Bluetooth & devices > Printers & scanners

Select your printer 

Select Printing Preferences

Printer Settings

HP print settings guide

Sample

Topic Change print settings (Windows)

Sub-Topic Save preferred print settings

NOTE

When called from within printing programs / software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Select Printer > Printing Preferences

Windows 10

Settings > Devices > Printers & scanners

Select Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts

Select / Highlight your preferred Shortcut

Click Apply > Click OK to exit

The shortcut left as "selected" when exiting Printing Preferences "sticks" until changed at a subsequent job.

Example - Printing Preferences - 

9025_Printing_Preferences_Everyday_11

======================

Printer Properties

Set a Default for All Jobs.

Note that you should still check in your job configuration --

What?  A set Default is not "stick like glue no matter what".

 Printer Properties > Advanced > Printing Defaults

Example - Printer Properties > Advanced 

Printer_Properties_Reprint_10

========================

 Word – Document Scale

Trouble with labels and possibly with other documents that include mixed content types:

Document Scale

There is a setting in Word that will "scale" a document for Letter / A4 paper.

If you are having alignment issues with your document (for example, labels, bottom of page chopped), UNCHECK this setting.

When printing directly from within Word

Setup:

Word > File > Options > Advanced

In Section Print (about 2/3 of the way down)

Check or UNCHECK "Scale content for A4 or 8.5 x 11" paper sizes

Click OK to save changes

= = = = = = = = = = = = = = = =

Job Configuration

As best as can be done, the Paper Type must match the paper type set / adjusted in EWS (in the printer).

The Paper Size must be a match between the job setup and EWS  -- An exception would be if the job is granted access to a particular custom paper size form and EWS is only set to the word "Custom".

If the job setup balks because the Source (Tray) is set to some form of Automatic, Select the Tray.

General Example - HP Smart - Windows - Simple PDF Print

HP_Smart_Win_PDF_Print_15

===================================

Message Content References

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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