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HP Recommended
HP3755
Microsoft Windows 10 (64-bit)

I received something I want to print, and it says: "print background" must be turned on. I just couldn't find that in menu/settings options.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That is a setting on your program not the printer, most often when printing from a web browser such as Chrome. If this is Chrome you are printing from you click print and then more setting and and find background graphics

 

Repairatrooper_0-1621023270109.png

See the example below

 

background graphics off

 

Repairatrooper_1-1621023380067.png

 

Background graphics on

 

Repairatrooper_2-1621023396237.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

That is a setting on your program not the printer, most often when printing from a web browser such as Chrome. If this is Chrome you are printing from you click print and then more setting and and find background graphics

 

Repairatrooper_0-1621023270109.png

See the example below

 

background graphics off

 

Repairatrooper_1-1621023380067.png

 

Background graphics on

 

Repairatrooper_2-1621023396237.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Yes, I have Chrome browser......... so your solution worked perfectly.  Thanks!

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