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HP Recommended
HP3755
Microsoft Windows 10 (64-bit)

I received something I want to print, and it says: "print background" must be turned on. I just couldn't find that in menu/settings options.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That is a setting on your program not the printer, most often when printing from a web browser such as Chrome. If this is Chrome you are printing from you click print and then more setting and and find background graphics

 

Repairatrooper_0-1621023270109.png

See the example below

 

background graphics off

 

Repairatrooper_1-1621023380067.png

 

Background graphics on

 

Repairatrooper_2-1621023396237.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

That is a setting on your program not the printer, most often when printing from a web browser such as Chrome. If this is Chrome you are printing from you click print and then more setting and and find background graphics

 

Repairatrooper_0-1621023270109.png

See the example below

 

background graphics off

 

Repairatrooper_1-1621023380067.png

 

Background graphics on

 

Repairatrooper_2-1621023396237.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Yes, I have Chrome browser......... so your solution worked perfectly.  Thanks!

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