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11-26-2020 04:24 PM - edited 11-26-2020 04:26 PM
From what I can find reading the help file for the old "Printer Remote" app, this was an application from the Microsoft Store.
Obsolete App - HP Printers - Using the HP AiO Remote App (Windows 8 )
Section: How do I uninstall the HP AiO Remote app?
- On the Apps screen, right-click and hold the HP AiO Remote app.
- Click the Uninstall option that displays at the bottom of the screen.
and / or
Look for it (and uninstall)
Settings > Apps > Apps and Features
Search or scroll down, find, and uninstall.
Restart the computer and log in.
Hopefully, removing the old app will help.
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
HP Smart Tasks for Windows and HP Smart Mobile
Where available, Smart Tasks can be configured for several print tasks.
- Print: Send a print job to your printer.
- Email: Send an email message or attachments.
- Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.
HP Printers - HP Smart: Use Smart Tasks
General Example - HP Smart - Windows - Main Menu
HP_Smart_W10_Start_Screen_3
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your HP device
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