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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
cobnashine
Level 1
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Message 1 of 6
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how to use HP printer driver and NOT generic Windows 10 driver

HP Recommended
Laserjet M1217nfw MFP
Microsoft Windows 10 (64-bit)

Laserjet M1217nfw MFP used to work just fine, even on Windows 10.  After some updates to Windows 10, the printer driver was changed to "Microsoft IPP class driver".  This driver does not allow me to specify a no. 10 envelope in the paper size.  The HP driver allowed that.

How do I roll back the Microsoft driver and install the HP driver that comes with the download file LJM1130_M1210_MFP_Full_solution.exe?

I no longer have the CD that came with the printer.

5 REPLIES 5
Betty0610
HP Support Agent
HP Support Agent
13,666 13,651 724 562
Message 2 of 6
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HP Recommended

@cobnashine

 

Welcome to the HP Support Community.

 

Please download and install the Full Feature Software and Driver from here:

https://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-M1217nfw-Multifunction-Printer-seri...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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cobnashine
Author
Level 1
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Message 3 of 6
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HP Recommended

I've tried that.  After I launch the file, it is extracted (to a location unknown) and closes.  But I don't think it does anything.  Even when I run it as Administrator.  There must be some trick to using it successfully.  What am I doing wrong?

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Betty0610
HP Support Agent
HP Support Agent
13,666 13,651 724 562
Message 4 of 6
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Let's do this: Click the Start button and type %temp% into the search bar, then open the shown Temp folder.
Open the latest HP installation folder which begins with 7z (e.g. 7zS1234)
Double click HpSetup.exe.

 

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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cobnashine
Author
Level 1
7 4 0 0
Message 5 of 6
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HP Recommended

Not sure what that means.  I download the file, double-click it, and a window opens that shows the extraction.  To where it extracts I do not know.  Then the window closes and the printer drivers are unchanged.

 

To which "start" button and "search bar" are you referring?  I must not be using the downloaded file correctly.

 

Thanks very much for your help.

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Betty0610
HP Support Agent
HP Support Agent
13,666 13,651 724 562
Message 6 of 6
Flag Post
HP Recommended

The windows flag icon on the bottom left of the screen. 

 

Let me know 🙂


I am an HP Employee

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