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‎07-15-2019 07:04 PM

HP Recommended
Product: Laserjet M1217nfw MFP
Operating System: Microsoft Windows 10 (64-bit)

Laserjet M1217nfw MFP used to work just fine, even on Windows 10.  After some updates to Windows 10, the printer driver was changed to "Microsoft IPP class driver".  This driver does not allow me to specify a no. 10 envelope in the paper size.  The HP driver allowed that.

How do I roll back the Microsoft driver and install the HP driver that comes with the download file LJM1130_M1210_MFP_Full_solution.exe?

I no longer have the CD that came with the printer.

1 person had the same question
5 REPLIES 5

‎07-18-2019 04:48 AM

HP Recommended

@cobnashine

 

Welcome to the HP Support Community.

 

Please download and install the Full Feature Software and Driver from here:

https://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-M1217nfw-Multifunction-Printer-seri...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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‎07-18-2019 04:53 AM

HP Recommended

I've tried that.  After I launch the file, it is extracted (to a location unknown) and closes.  But I don't think it does anything.  Even when I run it as Administrator.  There must be some trick to using it successfully.  What am I doing wrong?

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‎07-18-2019 05:21 AM

HP Recommended

Let's do this: Click the Start button and type %temp% into the search bar, then open the shown Temp folder.
Open the latest HP installation folder which begins with 7z (e.g. 7zS1234)
Double click HpSetup.exe.

 

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎07-18-2019 05:30 AM

HP Recommended

Not sure what that means.  I download the file, double-click it, and a window opens that shows the extraction.  To where it extracts I do not know.  Then the window closes and the printer drivers are unchanged.

 

To which "start" button and "search bar" are you referring?  I must not be using the downloaded file correctly.

 

Thanks very much for your help.

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‎07-18-2019 06:06 AM

HP Recommended

The windows flag icon on the bottom left of the screen. 

 

Let me know 🙂


I am an HP Employee

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