how to use touch screen

[pfeldmann]

Please someone explain hiow to use the touchscreen on my printer to enter numbers and letters.

I do not want a "workaround". I want to enter data on the screen.

[pfeldmann]

Trying to set up my 3830.  Directions ask for wifi serial number - enter on touch screen

PROBLEM:  The touch screen show numbers / letter in GROUPS! eg. 12  or abd

How, for example, can I enter a "2"?  When I press the 12 group, I always get a "1".

[Dragon-Fur · Accepted solution]

@pfeldmann 

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Numbers and letters are tapped one or more times to move through the "group list".

See the explanation in this thread provided by Agent TEJ1602

on printer's small screen, how to enters letters & numbers?  

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HP OfficeJet 3830 All-in-One Printer series 

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[pfeldmann]

Thank you! After an extensive search of available documentation, I found NO instructions as to how to enter data on the printer's touchscreen. HP just assumed everyone would know this. I, for one, did not.

Now, I know.

[Dragon-Fur]

@pfeldmann 

You are welcome.

The setup is a byproduct of  the "olden days" .  For example, older phones didn't have touchscreens and the method was similar.  That is, you were able to select the "group" of two or three letters / numbers like on an old landline phone, and then poke at the group to "move" to the next entry.

Does seem primitive these days.  Smiling.

Stay Safe.

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

[pfeldmann]

😀

Well, in my case, it's actually *new* days, since I don't use cell phones much and was involved with PCs since 1981.

We didn't *have* touchscreens! Tough the original IBM-PC had the best keyboard I ever used. Anyways, I'm coming at the problem from *way* far back. At any rate, I got the code entered, thanks to you.

Now the wireless LED is glowing blue and I seen the printer via a control panel. I just can't send a print job to the thing. I'll keep at it.

Again, Thanks!